Livly.gr, as part of its promotional activities for its products, may conduct contests through the website or social media channels such as Facebook, etc. In such cases, you may need to provide your personal data such as name, surname, telephone, email, postal address, etc. The company processes this data to communicate with you in case you win the contest, to send you any prizes, to send you advertising messages, and other promotional activities related to the company’s products. During contests, our company may share your personal data with third-party partners-suppliers, such as advertising agencies responsible for organizing and conducting the contest on behalf of the company, individuals authorized to send you prizes, advertising messages, etc. This processing is recognized as necessary for your participation in the contest, and you consent to it by participating in the contest.
Login via Facebook Account
Users can register on the website or place an order through their Facebook account. In this case, Livly.gr will ask for your permission to access any information you have made public on Facebook. By choosing to grant this permission, you consent to Livly.gr accessing the information on your Facebook account that is public. The purpose of this access is to create a profile for you for targeted advertising of products based on your profile and for statistical purposes.
Purpose of Personal Data Processing
As mentioned above, the Personal Data and Information collected by Livly.gr according to this Policy are intended exclusively for purposes related to users’ transactions with Livly.gr, communication with them, order fulfillment, improvement of our services, and ensuring their proper functioning. Additionally, the data may be used for statistical purposes and for the prevention and combating of fraudulent and unacceptable uses. Except as explicitly stated in this Policy, these data may not be used by any third party (except as provided by law to the competent authorities) without complying with the provisions of Law 2472/97 regarding the protection of personal data, as applicable at any given time.
An important purpose of processing your data is for advertising and promoting our products. By making a purchase, Livly.gr may send you advertising and promotional material regarding its products, offers, contests, etc. Marketing communication will be conducted via email or SMS without your prior consent. Livly.gr operates in accordance with the applicable Greek and European legislation and securely retains data and information for the period required to provide the corresponding service for which they are granted, unless otherwise agreed in these General Terms.
In summary, we only request the information needed for you to enjoy a unique shopping experience: timely delivery of the products you ordered, secure payment of your order, and personalized service based on your needs and preferences.
Data Recipients and Purpose of Transfer
Livly.gr may transfer the personal data and information collected for users under the terms of this policy to third parties, but always under conditions that fully ensure that your personal data and the information we collect about you are not subject to any illegal processing, other than the purpose of the transfer as described below:
To representatives or subcontractors who support, promote, and execute the transactional relationship of Livly.gr with the data/ information subjects (e.g., product transfer, credit check, etc.).
To third parties/subcontractors, partners who may provide promotion and marketing services on behalf of Livly.gr, technical services, such as hosting services, technical support, sending newsletters.
To advertising companies and providers of advertising services in general: Livly.gr does not disclose personal data without the consent of the subjects. However, Livly.gr may share statistical information with third-party providers of advertising services regarding purchased products, demographic information, technical characteristics of mobile devices used by users to access our online store, etc.
To third parties providing services related to the operation of the Online Store, such as developers, data analysts, suppliers, providers of data and information security services, strictly for the purpose of processing their services to us.
To i-cloud service providers for hosting our customer database, technical support, and management.
To data security service providers.
To special successors: In the event that Livly.gr undergoes a business change, such as a merger, joint venture, acquisition by another company, or sale of all or part of its assets, it may transfer all user information, including personal information, to the successor organization in such a change. If significant changes occur in the personal data protection practices of Livly.gr as a result of a business transition, Livly.gr will inform you before transferring your personal data.
Livly.gr Data Handling and Disclosure
Livly.gr informs that the aforementioned categories of recipients of personal data and your information act as data processors on its behalf, and as such, they do not process data beyond the purposes of transmission mentioned above.
In any case, Livly.gr employees who have access to personal data and information of the subjects are specific individuals, and access by unauthorized persons to the data and information is prohibited. Every reasonable measure has been taken to ensure data security.
Livly.gr will not sell, transfer, or disclose personal data or other user information to third parties, except for those mentioned above, without their consent, except for the application of relevant legal requirements and to the competent authorities only.
The kept records of the file may be disclosed to competent judicial, police, and other administrative authorities upon their lawful request and in accordance with the applicable legislative provisions. Additionally, in case of a legal order, a service command, or an official preliminary examination, the Company has the right to disclose the relevant information to the respective service.